Privacy Policy

Photos You Upload

Input Photos: When you upload photos for processing, they are temporarily held in memory during AI generation and immediately deleted afterward. We never store your personal photos on our servers or databases.

Generated Images: The AI-created Polaroid hug images are stored securely and remain under your complete control. You can download, share, or permanently delete them at any time with one click.

Account Information

• Email address (for account creation and communication)
• Account preferences and settings
• Credit balance and transaction history

Technical Information

• IP address (for security and fraud prevention)
• Browser type and version
• Device information (for optimization)
• Usage analytics (anonymized)

🛡️ Enterprise-Grade Security

• End-to-End Encryption: All data transmission is encrypted using industry-standard protocols
• Secure Servers: Our infrastructure uses enterprise-grade security with regular security audits
• Memory-Only Processing: Your input photos never touch permanent storage
• Automatic Deletion: Any temporary data is automatically purged after processing

🔒 Privacy by Design

• Minimal Data Collection: We only collect what's absolutely necessary
• No Photo Retention: Your input photos are never saved or backed up
• User Control: Complete ownership and control over your generated content
• Transparent Processing: Clear information about what happens to your data

We use your information solely to:

• Provide Our Service: Process your photos to create Polaroid hug images
• Account Management: Maintain your account and credit balance
• Payment Processing: Handle transactions securely through Stripe
• Customer Support: Respond to your questions and provide assistance
• Service Improvement: Analyze usage patterns to enhance our service (anonymized data only)
• Security: Detect and prevent fraud, abuse, and security threats

We never use your photos for training AI models, marketing purposes, or any other use beyond creating your requested images.

We do not sell, rent, or share your personal information with third parties except in the following limited circumstances:

Service Providers

• Stripe: For secure payment processing (they never see your photos)
• Supabase: For secure database and authentication services
• Cloud Infrastructure: For secure, encrypted hosting and processing

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety. However, since we don't store your input photos, there's nothing to disclose in most cases.

You have complete control over your data:

🎛️ Full Data Control

• Download: Get high-resolution copies of your generated images
• Delete: Permanently remove any generated image with one click
• Account Deletion: Request complete account and data deletion
• Data Access: Request a copy of your account data
• Corrections: Update or correct your account information

🌍 International Rights

If you're in the EU (GDPR), California (CCPA), or other regions with privacy laws, you have additional rights including data portability, right to be forgotten, and the right to object to processing.

Input Photos: Immediate Deletion

Your uploaded photos are processed in memory and deleted immediately after generation. They are never stored in databases, backups, or temporary files.

Generated Images: Your Choice

Generated images are kept until you choose to delete them. You have complete control and can remove them permanently at any time.

Account Data

Account information is retained while your account is active. If you delete your account, all associated data is permanently removed within 30 days.

We use minimal cookies and tracking:

• Essential Cookies: Required for login and basic functionality
• Analytics: Anonymized usage data to improve our service
• No Advertising: We don't use advertising cookies or trackers

You can control cookies through your browser settings.

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of significant changes via email or through our service.

Continued use of our service after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: hello@polaroidhug.com

Subject Line: Privacy Policy Inquiry